Please read these terms carefully. They include an automatic renewal, limits on our liability and, for U.S. residents, a binding arbitration agreement and class-action waiver (section 18) with an opt-out option.
These Terms & Conditions ("Terms") are a binding agreement between you and ("we", "us", "our"). They govern your use of our website, quiz, emails, deal alerts and membership (together, the "Service"). By using the Service or buying a membership, you agree to these Terms and our Privacy Policy. If you don't agree, don't use the Service.
1. Eligibility
You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. By using the Service, you confirm that you are.
2. What the Service is
The Service is an information and alert service. We research publicly available business-class fares, routes and reward-seat availability, and email you opportunities that may match the preferences you gave us, along with general instructions on how you might book them.
3. What the Service is not
- We are not a travel agency, tour operator, airline or seller of travel. We don't sell, book, reserve, issue or hold tickets, and we don't accept payment for any travel.
- Membership does not include airfare, taxes, fees, baggage, upgrades, lodging or any other travel cost.
- We are not a financial, credit, tax or legal advisor. Any information about points, miles or credit cards is general information, not advice. Decide for yourself whether to open a credit card, transfer points or make any purchase.
- We are not endorsed by or sponsored by any airline, loyalty program, credit card issuer or booking site. Their names and trademarks belong to their owners.
4. No guarantees about deals
Fares, seat availability, points prices, routes and airline rules are controlled by third parties and change constantly, often within minutes. We don't guarantee:
- any number or frequency of alerts;
- a deal for any particular airport, route, destination, date, cabin or price;
- that any deal will still be available, or at the same price, when you try to book;
- that any information in an alert is complete, accurate or current;
- any amount of savings.
Always check the price, fare rules, routing, schedule, baggage, change and cancellation terms, visa and entry requirements and all other details with the airline or booking site before you pay.
5. Affiliate links and partner offers
We earn money from affiliate links and partner offers. Some links in our alerts, emails and website are affiliate links. If you click one and buy, book or apply, we may receive a commission or other payment from the company, at no extra cost to you. We may also send you offers from partners, such as travel, travel rewards, credit card, financial and insurance products. This compensation may affect which offers we feature. Any purchase, application or account you open with a partner is between you and that partner, under its terms, and we aren't responsible for its products or services. We also sell personal information to third parties as described in our Privacy Policy.
6. Your bookings are with third parties
Any booking you make is a contract between you and the airline, booking site or other provider, under their terms. We aren't a party to it. They, not we, are responsible for your ticket, flights, delays, cancellations, schedule changes, denied boarding, lost baggage, refunds, compensation and service. Travel involves risks, and you're responsible for your own travel decisions, documents, insurance and safety.
7. Membership, price and automatic renewal
- Price: the membership costs per year, plus any applicable taxes, charged in advance when you sign up.
- Automatic renewal: your membership renews automatically every 12 months, and we will charge your payment method the then-current annual price until you cancel. By buying, you authorize these recurring charges.
- Renewal reminder: where the law requires it, we'll email you before your renewal with the date and the amount.
- Price changes: if the price changes, we'll tell you before it applies to your next renewal, so you can cancel first.
- How to cancel: email
- Failed payments: if a renewal payment fails, we may retry it or suspend your membership until it's paid.
8. Refunds
New memberships come with a 30-day money-back guarantee. Refunds are governed by our Refund Policy, which is part of these Terms. If you file a chargeback instead of contacting us, we may suspend your membership while it's resolved.
9. Your account and personal use
Your membership is for your personal, non-commercial use and the people you personally travel with. You agree not to:
- resell, republish, forward in bulk, post publicly or share our alerts or content with people for their own use;
- share your membership with others or create multiple memberships to get around these Terms;
- scrape, copy, reverse engineer or use automated tools on the Service;
- use the Service for anything illegal, fraudulent or harmful, or to interfere with it;
- give us false information.
10. Our content
All content in the Service, including alerts, guides, text, graphics, logos and design, belongs to us or our licensors and is protected by copyright and other laws. We give you a limited, personal, non-exclusive, non-transferable, revocable license to use it for its intended purpose while you're a member. All other rights are reserved.
11. Feedback
If you send us suggestions or ideas, we may use them freely, with no obligation to you.
12. Third-party links
The Service links to third-party websites. We don't control them and aren't responsible for their content, prices, products, privacy practices or availability. Using them is at your own risk.
13. Communications
You agree to receive emails about your membership, such as alerts, receipts, renewal notices and changes to these Terms, and you agree that electronic notices satisfy any requirement that notices be in writing. You can unsubscribe from marketing emails at any time.
14. Disclaimer of warranties
To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties or conditions of any kind, whether express, implied or statutory, including any warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement or that the Service will be uninterrupted or error-free. Some places don't allow these disclaimers, so some of them may not apply to you.
15. Limitation of liability
To the fullest extent permitted by law, we and our owners, officers, employees, contractors and partners are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any lost profits, savings, data, opportunities or goodwill, or for any travel costs, missed or changed deals, fare differences, flight disruptions or losses arising from bookings or decisions you make, even if we were told such damages were possible.
Our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) $100 USD.
These limits apply to all theories of liability, including contract, tort (including negligence), statute and any other theory. Nothing in these Terms excludes or limits liability that can't be excluded or limited by law, such as liability for fraud, gross negligence or wilful misconduct where the law doesn't allow it.
16. Indemnity
To the extent the law allows, you agree to defend, indemnify and hold us harmless from any claims, losses, damages and costs (including reasonable legal fees) arising from your misuse of the Service, your breach of these Terms or your violation of any law or third-party right.
17. Suspension and termination
We may suspend or end your access if you break these Terms, misuse the Service or commit fraud, without a refund where the law allows. We may also stop offering the Service. If we discontinue it for reasons unrelated to your conduct, we'll refund the unused portion of your current paid period on a pro-rata basis. Sections that by their nature should survive termination, including 5, 10 and 14 through 22, will survive.
18. Disputes
Talk to us first. Most issues can be solved quickly. Before starting any claim, email
If you live in the United States: binding arbitration and class-action waiver. Except for claims that qualify for small claims court, any dispute that we can't resolve informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court. You and we each waive the right to a jury trial and to take part in a class action, class arbitration or representative action. The arbitration may be held by video or in your county of residence. If the class-action waiver is found unenforceable for a claim, that claim will go to court and not to arbitration. You can opt out of this arbitration agreement by emailing us within 30 days after you first accept these Terms with the subject "Arbitration opt-out," your name and your account email.
If you live in Canada or anywhere else: disputes will be resolved in the courts of the Province of Ontario, unless the consumer protection law where you live gives you the right to bring proceedings in your own province or country, or to join a class action. Nothing in these Terms takes away those rights.
19. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules, and, for arbitration, by the U.S. Federal Arbitration Act. This doesn't deprive you of protections under the mandatory consumer laws of the place where you live.
20. Your rights as a consumer
Some places, including certain Canadian provinces, U.S. states and other countries, don't allow some of the exclusions, limitations or dispute terms above. In those places, they apply only to the extent the law allows, and you keep all rights that can't be waived by contract.
21. Changes to these Terms
We may update these Terms from time to time. We'll post the new version here and change the "Last updated" date. If a change is material, we'll notify you by email or on the site before it takes effect. Changes won't apply to disputes that arose before the change. If you don't agree with a change, cancel before it takes effect. Continuing to use the Service after it takes effect means you accept it.
22. General
- Entire agreement: these Terms, the Privacy Policy and the Refund Policy are the entire agreement between you and us about the Service.
- Severability: if any part of these Terms is found unenforceable, the rest stays in effect, and that part will be enforced to the maximum extent allowed.
- No waiver: if we don't enforce a right, we haven't waived it.
- Assignment: you can't transfer your rights under these Terms. We may transfer ours, for example as part of a sale of the business.
- Events beyond our control: we aren't responsible for delays or failures caused by events we can't reasonably control, such as outages, airline system failures, natural disasters or government action.
- Language: the parties have asked that these Terms be written in English. Les parties ont exigé que ces conditions soient rédigées en anglais.
23. Contact